ACCESSIBILITY STATEMENT
ACCESSIBILITY STATEMENT
QUEX FINANCIAL LTD
Contact: support@quexfinancial.co.uk
Quex Financial Ltd is committed to providing a digital experience that is inclusive and accessible to the widest possible audience, regardless of ability, technology, or circumstances.
1. OUR COMMITMENT
1.1 We strive to ensure that our website, communications, and services comply with WCAG 2.1 Level AA standards.
1.2 Our goal is to provide equal access to all users, including people using assistive technologies such as screen readers, screen magnifiers, voice recognition software, and alternative input devices.
2. ACCESSIBILITY FEATURES
We have implemented the following features to improve accessibility:
2.1 Semantic HTML and structured headings
2.2 Descriptive text for links and images
2.3 Keyboard navigability of interactive elements
2.4 High colour contrast between text and background
2.5 Clear labels on form fields and buttons
2.6 Consistent page layout and navigation
2.7 Zoom capability up to 300% without loss of content
2.8 Support for screen readers and text-to-speech software
3. ASSISTIVE TECHNOLOGY COMPATIBILITY
3.1 We regularly test our website with:
– NVDA (NonVisual Desktop Access)
– JAWS (Job Access With Speech)
– VoiceOver (for macOS and iOS)
– Android TalkBack
3.2 We aim for compatibility with the latest versions of major web browsers including Chrome, Firefox, Safari, and Edge.
4. ONGOING IMPROVEMENTS
4.1 Accessibility is an ongoing effort. We audit pages regularly and update our content management systems to eliminate barriers.
4.2 Our staff receive basic training on digital accessibility awareness.
4.3 All new features and content are reviewed for accessibility before publication.
5. DOCUMENT ACCESSIBILITY
5.1 We aim to provide downloadable documents in accessible formats such as:
– Tagged PDFs with bookmarks and alt text
– HTML versions
– Large print or plain text versions upon request
6. FEEDBACK AND SUPPORT
6.1 We welcome suggestions on how to improve accessibility. If you experience difficulty or have feedback, contact us at support@quexfinancial.co.uk
with “Accessibility” in the subject line.
6.2 Please describe:
– The page or function you had trouble with
– The device and browser used
– Any assistive technology in use
– The nature of the barrier encountered
7. ALTERNATIVE FORMATS
We will make every reasonable effort to provide alternative formats of our content, including:
– Braille (upon special request)
– Audio files (if required)
– Live or typed assistance by email
8. THIRD-PARTY CONTENT
While we strive for full accessibility, some third-party content or integrations may not meet all standards. We are actively working to review and update these components.
9. ENFORCEMENT AND ESCALATION
If we fail to meet your accessibility needs, and you are not satisfied with our response, you may contact:
Equality Advisory Support Service (EASS) at www.equalityadvisoryservice.com
10. POLICY REVIEW
This Accessibility Statement is reviewed annually or when significant changes are made to the site. The most recent version is always available at www.quexfinancial.co.uk.